These Terms of Service ("Terms") govern your access to and use of the sew-sustainable.com website, platform, and related services (the "Service") operated by Sew Sustainable, a company registered in England and Wales under company number TBC, with its registered office at Albany
Western Australia
("we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
These Terms are governed exclusively by the laws of England and Wales. Our Privacy Policy explains how we collect, use, and protect your personal data. The Privacy Policy is separate from these Terms but forms part of your agreement with us.
1.1. You must be at least 18 years of age to use the Service, including to register for an account.
1.2. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such cases, "you" refers to that entity.
2.1. The Service provides software tools, APIs, and related functionality as described on our website. The specific features, capabilities, and technical implementation of the Service may change over time.
2.2. The Service may use artificial intelligence and third-party AI model providers to process your inputs and generate output. Where AI is used, your inputs may be transmitted to third-party AI providers for processing. We do not use your inputs to train AI models. For full details on how your data is processed, refer to our Privacy Policy.
2.3. Where the Service generates output based on your inputs (including but not limited to code, configurations, text, data, or other materials), such output is produced using automated processes and may contain errors, omissions, or inaccuracies. You are responsible for reviewing all output before use. Any estimates, assessments, or recommendations provided by the Service are informational only and should not be relied upon as the sole basis for any decision.
2.4. We may modify, update, or discontinue features of the Service at any time. Where changes materially affect your use of the Service, we will provide reasonable notice in accordance with Section 13.
3.1. To use certain features of the Service, you must create an account. You agree to provide accurate and complete information when registering and to keep this information up to date.
3.2. You are responsible for:
3.3. We reserve the right to suspend or disable your account if we reasonably believe that your account has been compromised or is being used in violation of these Terms.
4.1. All payment transactions are processed by our third-party payment processor, Stripe. We do not store your payment card details or sensitive financial information. Your payment data is transmitted directly to Stripe using industry-standard encryption protocols. Stripe's terms of service and privacy policy apply to all payment transactions.
4.2. Certain features of the Service may be available on a pay-as-you-go basis, charged per use, per request, or per unit as set out on our pricing page at the time of purchase. Pay-as-you-go fees are charged at the point of use or invoiced at the end of the billing period, as specified on our pricing page.
4.3. Certain features of the Service may be available on a subscription basis. If you purchase a subscription:
4.4. Some plans include a usage allowance (such as a number of API calls, requests, or operations per billing period). Usage exceeding the included allowance will be billed as overage at the rates specified on our pricing page. Overage charges are calculated and invoiced at the end of each billing period (post-pay).
4.5. Where available, you may set optional spend caps and usage alerts through your account settings. If you set a hard spend cap, the Service will stop processing requests when the cap is reached. We are not liable for any interruption to your use of the Service caused by a spend cap you have configured.
4.6. The Service may offer or may have previously offered a deposit and account balance system, under which you deposit funds into your account in advance of use. If you hold an account balance:
4.7. We may from time to time issue promotional credits to your account at our discretion, including but not limited to sign-up credits, referral credits, or goodwill credits. Promotional credits:
4.8. Where your account holds both deposited funds and promotional credits, promotional credits will be applied first to any purchases.
4.9. We reserve the right to introduce new payment models or modify existing ones. Material changes to pricing will be communicated with at least 30 days' notice. For subscription customers, pricing changes take effect at the next renewal date following the notice period.
4.10. You are responsible for all taxes, duties, and similar charges arising from your use of the Service, except for taxes on our net income. If we are required to collect taxes on your behalf, these will be added to your invoice.
4.11. If any payment is overdue by more than 30 days, we may:
5.1. We may offer a free tier of the Service with limited usage allowances, rate limits, or restricted features as described on our pricing page. The free tier is provided at our discretion and may be modified or withdrawn at any time.
5.2. Free tier usage is subject to these Terms in full. We reserve the right to apply fair use limits and to restrict or suspend free tier access if we reasonably believe it is being abused or used in a manner inconsistent with its intended purpose (for example, circumventing usage limits by creating multiple accounts).
5.3. We may require you to add a valid payment method before accessing certain features, even within the free tier. Adding a payment method does not authorise us to charge you unless you explicitly upgrade to a paid plan or exceed free tier limits on a plan that includes automatic overage billing.
6.1. You retain all rights in the data, content, and other materials you submit to the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive licence to process Your Content solely for the purpose of providing the Service to you.
6.2. Where the Service generates output based on Your Content (including but not limited to code, configurations, text, data, or other materials) ("Generated Output"), you own that Generated Output. We do not claim ownership of Generated Output. You are free to use, modify, distribute, and deploy Generated Output without restriction.
6.3. Generated Output may incorporate standard patterns, templates, or structures that are common or publicly available. Our provision of Generated Output does not constitute a representation that it is original or unique to you.
6.4. Where the Service stores data on your behalf (including but not limited to project data, history, configurations, or state data), you may export your data at any time through the Service where export functionality is available. Upon account termination, we will retain your data for 90 days to allow you to export it. After 90 days, your data will be permanently deleted.
6.5. We take reasonable measures to ensure the availability and integrity of your stored data. However, you are responsible for maintaining your own backups of critical data. We are not liable for loss of data resulting from circumstances beyond our reasonable control.
6.6. Your Content and usage data are processed in accordance with our Privacy Policy. In particular, you should be aware that:
7.1. You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to:
7.2. You are solely responsible for:
8.1. The Service integrates with or relies on third-party services, including but not limited to cloud infrastructure providers, payment processors (Stripe), and AI model providers. Your use of these third-party services is subject to their respective terms and conditions.
8.2. We are not responsible for the availability, performance, or conduct of any third-party service. Outages, errors, or changes to third-party services may affect the availability or functionality of the Service. We will use reasonable efforts to mitigate the impact of third-party service disruptions but are not liable for their effects.
8.3. The Service may contain links to third-party websites or resources. We do not endorse and are not responsible for the content, privacy policies, products, or services offered by third parties. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
9.1. The Service, including its design, features, platform, underlying technology, documentation, and branding, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any rights in the Service itself, apart from the limited right to use it in accordance with these Terms.
9.2. Your rights in Generated Output are set out in Section 6.2.
9.3. If you provide us with suggestions, ideas, feedback, or recommendations regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, non-exclusive, royalty-free, worldwide licence to use, modify, and incorporate such Feedback into the Service without obligation to you. For the avoidance of doubt, this licence applies to product suggestions and improvement ideas only. It does not apply to Your Content or Generated Output, which are governed by Section 6.
10.1. We will use reasonable efforts consistent with prevailing industry standards to maintain the Service and minimise errors and interruptions.
10.2. However, the Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10.3. Without limiting the foregoing, we do not warrant that:
10.4. Nothing in these Terms excludes or limits any warranty that cannot be excluded or limited under applicable law, including your statutory rights as a consumer under the Consumer Rights Act 2015.
11.1. Nothing in these Terms excludes or limits our liability for:
11.2. Subject to Section 11.1, we shall not be liable to you for:
11.3. Subject to Section 11.1, our total aggregate liability to you for all claims arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of:
11.4. You acknowledge that the fees charged for the Service reflect the allocation of risk set out in this Section 11 and that we would not be able to provide the Service at the current price without these limitations.
12.1. We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay results from circumstances beyond our reasonable control ("Force Majeure Event"), including but not limited to:
12.2. If a Force Majeure Event continues for more than 30 consecutive days and materially affects your use of the Service, you may terminate your account and receive a pro-rata refund of any pre-paid fees for the affected period.
13.1. We may update these Terms from time to time. When we make material changes, we will:
13.2. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service before they take effect.
13.3. Minor or clarifying changes (such as corrections of typographical errors, changes to contact details, or updates to reflect changes in law) may be made without advance notice.
14.1. You may close your account at any time through your account settings or by contacting us at sew-sustainable at stackboard.co.uk. Upon closure:
14.2. We may suspend your access to the Service immediately and without prior notice if:
14.3. Where we suspend your account under Section 14.2, we will notify you of the reason for the suspension (unless prevented by law or where doing so would compromise an investigation) and give you a reasonable opportunity to remedy the breach where the breach is capable of remedy.
14.4. We may terminate your account with 30 days' written notice for any reason not covered by Section 14.2. During the notice period, you may continue to use the Service and export your data.
14.5. We may terminate your account immediately if:
14.6. Upon termination:
15.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
15.2. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15.3. Nothing in this Section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction.
16.1. Entire agreement. These Terms, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, representations, and understandings.
16.2. Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.
16.3. No waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term is only effective if in writing and signed by us.
16.4. Assignment. You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to a third party in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided that the assignee agrees to be bound by these Terms. We will notify you of any such assignment.
16.5. Notices. All notices under these Terms shall be in writing. Notices to you will be sent to the email address associated with your account. Notices to us should be sent to sew-sustainable at stackboard.co.uk. Notices are deemed received on the day sent if sent by email before 17:00 GMT on a business day, and on the next business day if sent after 17:00 GMT or on a non-business day.
16.6. Third-party rights. These Terms do not confer any rights on any person or party other than you and us. No third party may enforce any term of these Terms under the Contracts (Rights of Third Parties) Act 1999.
16.7. Marketing. We will not use your name, company name, or logo in any marketing materials, customer lists, or media communications without your prior written consent.
If you have any questions about these Terms, please contact us:
These Terms of Service were last reviewed and updated on February 22, 2026.